FAQs
- Shipping and Pickup -
Do you offer Free Shipping?
Yes, for orders of $60 or more. Reaching free shipping threshold is based on total amount of order after any discounts and taxes are applied.
When will my order arrive?
Most orders arrive within 5 days. For shipping, it typically takes 2-3 business days although during holidays and promotions please allow for additional time.
Do you offer in-store pickup in Lincoln Square?
Yes. At checkout, select in-store pickup. We are located at 4753 N. Lincoln Avenue. Just tell a spice merchant your name when you arrive.
- Rewards Program -
What is the Rewards Program?
When you shop in-store or online at lsqspice.com you’ll receive 1 point for every $100 you spend. When you reach 100 points you’ll receive a coupon in by email for $10 off your purchase. Use it online or in-shop within 60 days. To link online and in-store accounts simply use the same email address at lsqspice.com.
What is the FREE Birthday Spice?
When you sign-up for rewards tell us your Birthday. In the month of your birthday you’ll receive an email reminder and coupon. Redeem in-shop or online. No purchase is necessary. Online, look for The Birthday Basket under Seasonings & Spices for eligible birthday items. Put one item in your basket and put the code you received in email into discount field to redeem at checkout. While no additional purchase is necessary shipping costs may apply.
What happens to my rewards points from Savory Spice?
These points are still good at Savory Spice locations and online at savoryspiceshop.com. If you visit our shop or call us at 773.293.4559 we will copy your point total to your account at Lincoln Square Spice Co.
- Spice Storage, Nutrition, and Usage -
How long do spices last?
Spices don’t “go bad” like other foods. They do, however, lose their potency over time. The reason is that spices get their aroma and taste (together that’s flavor!) from their essential oils. Over time, those essential oils evaporate: more quickly so once ground. So, while whole spices can maintain their full flavor for several years we recommend replacing ground spices yearly. The best practical test for spice freshness is simply smelling them. If they smell weak or have no aroma, they probably won’t have much flavor and should be replaced.
What is the best way to store spices?
Airtight glass jars are the ideal storage containers for spices. It is best to store spices in cool and dark locations, making a drawer or cabinet your best options. Storing them near the stove or windows will degrade your spices more quickly. We do recommend storing certain products, like Tomato Powder, in the refrigerator to extend the shelf life and prevent clumping – usually the result of sugar content. Ask a spice merchant for more information.
Where can I find dietary information?
You can find this information for each spice at lsqspice.com.
Does Lincoln Square Spice Co. use any anti-caking agents?
No. On occasion with a few products this will lead to clumping – especially in high humidity environments. We recommend these items be stored in the refrigerator. Tomato Powder is an excellent example.
- Wholesale and Corporate Gifts -
Do you sell to restaurants and food producers?
Yes. Reach out to Dave or Andrea at wholesale@lsqspice.com
Do you sell spices as corporate gifts?
We do. We’re happy to customize gift set labels to reflect your branding and message. Give us a call at 773-293-4559 or send an email to gifts@lsqspice.com for a quote and expert flavor and gift guidance.
- Black Friday Coupons 2026 -
Your Black Friday coupons will still be redeemable according to the rules at purchase.
